First off I would like to say that I shop online ALL the time! and I usually do
lots of research on a website before purchasing anything. In this case all I did
was look on youtube for haul videos, what I should've done was search peoples
reviews on the site.. anyways, my experience with Ami clubwear was horrible!
First of all I placed my order on Oct.4th so that my order would be here
forsure by november because I ordered something as a gift for my sisters
birthday. After the first week of november passed I was confused and angry
that my package didnt arrive(they don't even give a tracking number)
Secondly, I could not contact anyone with the number they provided on their
website so I subscribed to the website and an email was sent to me with
a different number, so I called that number but it wasn't a toll free number
so im pretty sure I got charged for long distance calls. Soooo when I called
them I asked them what was happening with my package because a month
has already passed, they said my package was not even sent because some
of the items I purchased were sold out!!!!! By then I was furious! I tried to
remain calm and asked them why I was not notified, and they didnt have
anything to say they were like ummm what I can do is refund your money
and it should be in your account in 3-4 business days...GREAT! all that
waiting for NOTHING! A week later STILL nothing! So I called back and
complained again and said my money was not refunded, and the lady
I was speaking to said that a notification was just sent out yesterday..
and it would take 2 business days. ANOTHER week went by and STILL
NOTHING! so I called back and they said that their was no note
written on my account saying the money was supposed to be refunded!
I was so choked! I explained everything that happened and complained
about their service and she said that the money will be refunded in
2-3 business days.. again! but this time they gave me a tracking
number. So in the end I got a refund but it took a Month of waiting for
a package that was never going to come, had to reach them to figure it out
and it took a month to finally get the money refunded back to me!
So hectic and NEVER ordering from there site again!! Ive heard of many
people that didnt even get their money back but I just kept
hassling them.. I would not recommend this site, there shoes may look
really cute and cheap but there are many RELIABLE sites out there!